Introduction

Live Answering AI (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect:

• Personal details (name, email, phone, address) when scheduling appointments.
• Insurance and billing information for processing claims.
• Website usage data (cookies, analytics) to improve your experience.

How We Use Your Information

We use your information to:

• Schedule and confirm appointments.
• Provide dental services.
• Process insurance claims and payments.
• Send appointment reminders, updates, or promotional offers (with consent).

Sharing of Information

We may share information with insurance providers, payment processors, or trusted third-party service providers.

• We do not sell or rent your personal information.
• We may disclose information if required by law.

Data Security

We use industry-standard safeguards (encryption, secure servers) to protect your information. However, no system is 100% secure.

Patient Rights

You have the right to:

• Access and request corrections to your personal data.
• Opt out of marketing communications at any time.
• Request deletion of your data where legally applicable.

Cookies & Tracking

Our website may use cookies and analytics to understand visitor behavior and improve services. You can manage cookies in your browser settings.

We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors without parental consent.

Changes to Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website.

Contact Us

For questions about this Privacy Policy, contact us at: